Hello,
Thank you for reaching out to OpenAI support and sharing your concern with us.
We truly understand the critical nature of ChatGPT for your work, especially given your expertise as a GPT developer in South Korea. We're here to assist you in resolving the issue as swiftly as possible.
We apologize for any inconvenience you've experienced due to service interruptions or errors. To help address the problem you're encountering, we suggest the following troubleshooting steps:
- Clear your browser's cache and cookies: This can often resolve unexpected issues.
- Disable VPN: If you're using a VPN, it may cause connectivity issues.
- Use an incognito browser or a different internet browser/computer: Sometimes, browser add-ins or extensions can interfere with the functionality of our services.
- Disable cookie blockers: These can impact how our website functions.
- Try connecting to a different network: To rule out any network-specific issues.
To better assist you, we would appreciate if you could provide us with additional information:
Your detailed feedback will enable our engineering team to pinpoint and resolve the issue more effectively. We're committed to ensuring that you can continue your important work without further disruptions.
Thank you for your patience and cooperation. We look forward to resolving this issue for you as soon as possible.
Best,
Julika
OpenAI Support